Updated Kuwait Civil ID Office Timings in 2024: 

If you have planned to visit the Kuwait Civil ID office here are some things that you should know. In order not to have long queues when you are open, it is important to ensure that you correct opening time. This article also gives you the most recent Kuwait Civil ID office timings that you need to know for the year 2024.

If you are going to the PACI office in Kuwait to pick up your Civil ID, then the head office in South Surra is available from 10:00 AM to 4:30 PM but the branches in Jahra and Ahmadi close at 1:30 PM. Be at this office early, take all of your documents with you, and know that the only way to check for an available appointment is through the official PACI website.

You can get your new Civil ID card from the main PACI office in South Surra. They are open from 10 AM to 4:30 PM.

But if you live in Jahra or Ahmadi, you can also pick it up there. Just remember, those offices close earlier at 1:30 PM.

It’s best to check the exact time for the place where you got your ID made to be sure.

The main hub for collecting your Kuwaiti Civil ID is the PACI headquarters, conveniently situated in South Surra. To accommodate your schedule, the headquarters maintains consistent operating hours throughout the week:

• Monday to Thursday: 10:00 AM to 4:30 PM
• Saturday: 10:00 AM to 4:30 PM

These extended hours provide ample opportunity for individuals to collect their Civil IDs during both weekdays and weekends.

Although the headquarters of the PACI institutions are located in South Surra with an extended operation and collection time, a word of different business hours is due for the two branch offices located in Jahra and Ahmadi.

If you plan to go for collecting your Civil ID from either Jahra or Ahmadi then you have to plan for the trip. Both branches maintain the following collection hours: Both branches maintain the following collection hours:

Monday to Thursday: Open from 10 in the morning up to 1:30 in the afternoon.

Saturday: morning session: 10:00 AM to 1:30 PM

As a reminder, these branches operate until 3:00 PM while the head office is open until 4:30 PM.

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Check the Collection Location: Find out where you can catch your Civil ID. This is often the main PACI office in South Surra but could be a branch in Jahra or Ahmadi.

Confirm the Collection Time: Inquire in detail about the time when you are required to come and collect your Civil ID. Please, always note that the headquarters works longer hours than the branches.

Prepare Necessary Documents: Ensure that, next to your Civil ID if you have one, you produce other documents as may be required by PACI.

Visit the PACI Office: The interviewees should be approached and asked if they would be willing to be interviewed during one of the PACI offices’ collection hours in the office that was selected for the study.

Queue and Wait: Expect that you will stand in a queue sometimes depending on the prevailing time.

Present Your Documents: When you need to do it, provide the necessary documents to the PACI staff.

Collect Your Civil ID: Upon confirmation of the details that you entered, you will receive your new Civil ID card.

Click on the following link to the PACI website:  Go to the website of the Public Authority for Civil Information (PACI).

Look for appointments: Locate the scheduling tab or area of the website that allows a person to schedule appointments.

Choose where to go: Choose the PACI office you wish to be taken to.

Say why you’re going: Just say that you wish to come and collect your Civil ID.

Give your details: Here you must enter your name, the number of your identity card, and other appropriate info.

Pick a time: If you are an employer, make a point of fixing the date and time that you think is suitable.

Confirm it: Check and double-check every detail and only then finalize your appointment.

Wait for confirmation: You also get a reminder through phone or email about the set appointment.

Go to your appointment: At the time of your appointment, make sure that you have taken the correct docs to the PACI office.

Collecting your Civil ID can be a hassle-free process if you follow these tips:

Check Opening Hours: Make certain that you know the precise opening times of the PACI office that you are visiting. Please, bear in mind, that in each one there are different working hours for the headquarters and branches.

Gather Required Documents: Accumulate all the documents needed for the visit before coming for the visit. This usually entails your previous Civil ID if any or any other document as may be required by PACI.

Arrive Early: One should arrive at the PACI office earlier than the time even if it means arriving before the opening time to reduce the time spent waiting in a queue.

Be Patient: Do not be too concerned about your waits, especially when using the bus in peak morning hours. You may also choose to bring a book, magazine, or headphones for entertainment as the doctors do rounds around the clock.

Dress Appropriately: It is wise to follow the dress code of the area to avoid the inconveniences that may arise from agitating the officials.

Confirm Your Appointment: If you have an appointment, make sure to be punctual with a document of your appointment booked.

PACI (Public Authority for Civil Information) collection centers are important outlets for issuing Civil ID cards to the people of Kuwait and other foreigners living in the country. These centers play a vital role in the following areas: These centers play a vital role in the following areas:

Issuance of Civil ID cards: The majority of these center activities include the task of delivering to freshly enrolled individuals or to those that require a new Civil ID card.

Document verification: A civil ID card is only issued after the collection centers of PACI confirm the authenticity of an applicant and their eligibility.

Customer service: These are the official focal points where special information and services in Civil ID-related issues are offered to the people.

Data management: Collection centers are responsible for the collection of relevant data and documents for the Civil ID.

Security: safeguarding the information and protecting against fraud are crucial factors that lie in the colonies of PACI.

Headquarters (South Surra): Open from 10:00 AM to 4:30 PM.

Branches (Jahra and Ahmadi): Open from 10:00 AM to 1:30 PM.

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Securing your Civil ID is essential in Kuwait. Visit a PACI office during their operating hours with the necessary documents. While there’s no online appointment system yet, arriving early can help. Be patient and follow PACI guidelines. For the most accurate information, check their official website or contact them directly.